Last updated: May 6, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you," "your," or "User"), and Aliza ("we," "us," "our," or the "Company"), concerning your access to and use of the Aliza platform available at agentaliza.com and any related services, applications, or tools (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
Aliza is a software-as-a-service (SaaS) platform that enables educators, course creators, and instructors to automate student email support using artificial intelligence. The Service allows you to:
You must be at least 18 years of age to use the Service. By agreeing to these Terms, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To use the Service, you must create an account. You agree to:
You are solely responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been compromised.
The Service requires you to connect your email account (e.g., Gmail, Outlook, Yahoo, iCloud, or other IMAP-compatible providers) so that we can monitor incoming student emails and deliver AI-generated draft responses on your behalf. By connecting your email, you:
We will never use your email access for any purpose other than providing the Service. We do not read, store, or process emails unrelated to student questions directed at your courses.
You may upload course materials including but not limited to documents, PDFs, videos, transcripts, and text files ("User Content") to the Service. You retain all ownership rights in your User Content. By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to process, store, index, and use your User Content solely for the purpose of providing and improving the Service to you.
You represent and warrant that:
We do not claim ownership of your User Content. Upon deletion of your account or removal of uploaded materials, we will delete your User Content from our systems within 30 days, except where retention is required by law.
The Service uses artificial intelligence, including large language models and retrieval-augmented generation, to draft responses to student questions based on your uploaded course materials. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action against any violations of this section, including suspending or terminating your account and reporting illegal activity to law enforcement.
Aliza offers both free and paid subscription plans. By subscribing to a paid plan, you agree to the following:
We may offer free trials or beta access to certain features at our sole discretion. Free trial or beta access may be limited in duration, features, or usage. We reserve the right to modify or discontinue free trial or beta programs at any time without prior notice. Beta features are provided "as is" without any warranty of any kind and may contain bugs, errors, or cause data loss.
The Service, including its original content (excluding User Content), features, functionality, design, branding, logos, and code, is and will remain the exclusive property of Aliza and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service or any part thereof without our express prior written permission.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By using the Service, you consent to the data practices described in the Privacy Policy.
The Service integrates with or relies upon third-party services including but not limited to email providers, payment processors, AI inference providers, and cloud storage services. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their respective terms of service and privacy policies. We are not liable for any loss or damage caused by your reliance on or interaction with third-party services.
We may suspend or terminate your access to the Service, without prior notice or liability, for any reason, including but not limited to:
Upon termination, your right to use the Service will immediately cease. You may request export of your data within 30 days of termination by contacting support@agentaliza.com. After 30 days, we may permanently delete all data associated with your account without any liability to you.
You may terminate your account at any time by contacting us at support@agentaliza.com or through your account settings.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ALIZA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, ACCURACY, AND COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT (A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURE, ERROR-FREE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) ANY ERRORS, BUGS, OR DEFECTS WILL BE CORRECTED; (C) THE SERVICE IS FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; (D) THE RESULTS OF USING THE SERVICE, INCLUDING ANY AI-GENERATED CONTENT, WILL MEET YOUR REQUIREMENTS, BE ACCURATE, RELIABLE, OR COMPLETE; OR (E) ANY DATA STORED ON OR TRANSMITTED THROUGH THE SERVICE WILL NOT BE LOST, CORRUPTED, OR COMPROMISED.
YOU USE THE SERVICE ENTIRELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ALIZA OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
You expressly understand and agree that your use of the Service is at your sole risk. You assume full responsibility for all risks associated with using the Service, including but not limited to risks related to:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALIZA, ITS FOUNDERS, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, AFFILIATES, OR ANY RELATED PARTIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:
RESULTING FROM: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE, INCLUDING AI-GENERATED RESPONSES; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; (E) ERRORS, INACCURACIES, OR OMISSIONS IN AI-GENERATED RESPONSES; (F) ANY INTERRUPTION, SUSPENSION, OR CESSATION OF THE SERVICE; (G) ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH THE SERVICE; OR (H) ANY OTHER MATTER RELATING TO THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF ALIZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) FIFTY DOLLARS ($50 USD).
THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND SHALL APPLY EVEN IF ALIZA HAS BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold harmless Aliza and its founders, officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, expenses, or debt (including reasonable attorneys' fees) arising from or related to: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or contractual right; (d) any content you upload, submit, or transmit through the Service; (e) any AI-generated responses sent from your account, whether manually approved or auto-approved; (f) any claim that your use of the Service caused damage to a third party; or (g) any dispute between you and your students arising from AI-generated content.
This indemnification obligation will survive the termination or expiration of these Terms and your use of the Service.
The Service is a technology tool only. Nothing provided through the Service constitutes professional, legal, medical, financial, academic, or any other form of advice. The AI-generated content is produced algorithmically and has not been reviewed by any qualified professional. You should not rely on the Service as a substitute for professional judgment in any field. If you need professional advice, consult a qualified professional directly.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation. If informal negotiation fails to resolve the dispute within 30 days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in New York, New York, and the arbitrator's decision shall be final and binding.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide at least 30 days' notice before the new terms take effect by posting a notice on the Service or by sending you an email. What constitutes a material change will be determined at our sole discretion.
Your continued use of the Service after any changes to these Terms constitutes acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Service.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Aliza regarding your use of the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the Service.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at: